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Job offers Call centre agent in Switzerland

 
 

Search results (19 jobs found)

 
Position
Place
Sector
Contract
Published
Actions
Lausanne
Technical & Engineering
Permanent Position Indéterminé
13.07.2019
LAUSANNE
Medical
Temporary Assignment Indéterminée
10.07.2019
La Chaux-de-Fonds
Watch making
Permanent Position indéterminé
08.07.2019
Lausanne
Technical & Engineering
Permanent Position Indéterminé
06.07.2019
Le Landeron
Manufacturing & Distribution
Permanent Position Indéterminée
05.07.2019
Zürich
Marketing & Trade
Permanent Position
05.07.2019
Lausanne
Finance & Administration
Temporary Assignment Indéterminée
03.07.2019
Zürich
Marketing & Trade
Temporary Assignment bis auf weiteres
03.07.2019
Zürich
Marketing & Trade
Temporary Assignment bis auf weiteres
03.07.2019
Lausanne et environs
Medical
Permanent and Temporary CDI / CDD
03.07.2019

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The voice of the company

The initial contact for customers on the telephone, call centre agents (operators) offer advice while striving to ensure customer loyalty and create a positive image of the company. These agents answer queries about order tracking, complaints or any other request for information. The centre agent may also cold-call existing and potential customers to sell the company's services or products. Although most agents talk to their customers by telephone, they are increasingly communicating with them via tablets or PC using online chats. This task calls for excellent spelling.

Call centre agents are often employed by commercial businesses, for example, mobile phone operators or credit agencies.

Skills required: a talent for sales – patience – politeness – responsiveness – an ability to cope with stress

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